Platform
Technology-driven.
EHR-integrated.
The Novo LTC platform is a fully integrated system combining clinical workflow automation, regulatory compliance infrastructure, EHR integration, and billing support into a single managed solution.
PointClickCare Integration
LiveBi-directional EHR connectivity: clinical data in, billing-ready docs out
Compliance Engine
ActiveLCD validation and coverage checks before every claim submission
Order Management Portal
ActiveCentralized clinical interface for orders, docs, and fulfillment tracking
Audit-Ready Documentation
ActiveComplete per-order compliance file assembled and maintained by Novo
Financial Dashboard
LiveReal-time Part B reimbursement, utilization, and performance visibility
Platform overview
Not just software. A fully integrated operating system.
Most billing platforms are tools. The Novo LTC platform is infrastructure. It operates across multiple interdependent layers: clinical workflow design, regulatory interpretation, data integration, and revenue cycle execution. Each requires continuous oversight, validation, and alignment with evolving CMS guidance.
This is not a system your team configures and manages. It is a fully managed solution that Novo operates on your behalf. Your clinical staff interfaces through a purpose-built portal designed for the point of care.
Clinical workflow automation
Structured processes that guide clinical staff through documentation requirements at the point of care, reducing error and ensuring completeness before any order is submitted.
Regulatory compliance infrastructure
Embedded logic aligned with LCDs and CMS manuals that actively governs ordering behavior, documentation completeness, and coverage eligibility across every order.
EHR integration layer
Bi-directional connectivity with PointClickCare that ingests clinical data and returns billing-ready documentation directly to the chart. No manual data entry.
Revenue cycle execution
End-to-end billing support from claim structure through submission oversight. Every claim is correctly coded, documented, and defensible under audit.
Platform capabilities
Five capabilities. One managed solution.
Each layer of the Novo LTC platform is purpose-built for the specific complexities of SNF Part B billing. All fully managed by Novo so your team can focus on care.
PointClickCare Integration
EHR connectivityReal-time, bi-directional integration with PointClickCare. Clinical notes, wound assessments, and provider documentation are ingested automatically and normalized into billing-ready datasets. Billing-ready documentation is returned directly to the chart, eliminating manual data entry and ensuring clinical and billing records stay in sync.
Key capabilities
Real-time ingestion of clinical notes and wound assessments
Structured transformation into billing-ready datasets
Return of complete documentation to the EHR chart
Ongoing interface management, data mapping, and exception handling
Compliance Engine
Automated validationEmbedded logic aligned with LCDs, CMS manuals, and payer-specific requirements that actively governs ordering behavior, documentation completeness, and coverage eligibility. The engine is continuously maintained and updated as policies evolve, reducing exposure to denials, recoupments, and audit risk before a claim is ever submitted.
Key capabilities
LCD validation before every claim submission
Medical necessity and coverage eligibility checks
Documentation completeness enforcement at the order level
Continuous updates as CMS and LCD policies evolve
Order Management Portal
Clinical interfaceA proprietary, client-facing portal for clinical staff that integrates product selection, documentation workflows, compliance checkpoints, and fulfillment tracking in one centralized environment. The system enforces structured processes while maintaining usability at the point of care. Compliance is built in, not bolted on.
Key capabilities
Product selection with formulary guidance
Documentation workflows with built-in compliance checkpoints
Real-time order status and fulfillment tracking
Designed for clinical staff at the point of care
Audit-Ready Documentation
Per-order assemblyEach order is supported by a fully assembled documentation package: Standard Written Orders, medical necessity support, coverage validation, proof of delivery, and distributor order records. This requires coordinated workflows across clinical, operational, and billing functions, not just documentation capture.
Key capabilities
Complete per-order compliance file assembled by Novo
SWO, medical necessity, coverage validation, and POD
Proof of delivery and orders records maintained by Novo
Ready for post-payment review on any claim, any date
Financial Tracker & Dashboard
Real-time visibilityA facility-level financial dashboard providing real-time visibility into Part B reimbursement, utilization, and financial performance. Track revenue participation, monitor claim status, and view facility-level economics. Your team always has a clear picture of program performance.
Key capabilities
Real-time Part B reimbursement tracking
Utilization reporting by product and resident
Facility-level revenue and performance dashboards
Claim status visibility from submission through payment
EHR integration
PointClickCare, fully connected.
Novo LTC's bi-directional PointClickCare integration is not a data export. It is a live, managed interface that ingests clinical documentation from the EHR and returns billing-ready records directly to the chart, keeping clinical and billing workflows in sync without manual data entry by your staff.
Novo manages the full technical integration: interface management, data mapping, and exception handling. Your IT team carries no ongoing burden.
EHR → Novo·Clinical data ingestedWound assessments and clinical notes
Provider documentation and SWOs
Resident demographics and payer info
Novo → EHR·Billing-ready records returnedCompleted documentation packages
Coverage validation results
Order status and fulfillment confirmation
Novo manages all interface configuration, data mapping, and exception handling. No IT burden on your facility team.
See the platform in action.
Request a walkthrough and we'll show you exactly how the Novo LTC platform works, from EHR integration through reimbursement.